At Blanca Bikes, we are committed to protecting the privacy and security of your personal information. This Data Policy Statement outlines how we collect, use, share, and protect the data we gather from our users.
Information We Collect:
We collect various types of information when you interact with our company, including:
Personal Information: such as your name, email address, phone number, and payment details when you create an account or make a purchase.
Usage Information: such as your IP address, device information, browser type, and operating system when you access our website or mobile application.
Location Information: if you grant us permission to access your device’s location services, we may collect location data to provide you with location-based services.
How We Use Your Information:
We use the information we collect for the following purposes:
To provide and improve our services, including enhancing user experience, developing new features, and troubleshooting issues.
To communicate with you, including responding to your inquiries, sending important notifications, and delivering marketing materials (with your consent where required by law).
To personalise your experience, such as recommending products or services that may be of interest to you based on your browsing history or previous purchases.
To ensure the security of our platform and prevent fraudulent activities.
Sharing Your Information:
We may share your information with third parties under the following circumstances:
With service providers: We may share your data with trusted third-party service providers who assist us in operating our business, such as payment processors, analytics providers, and marketing agencies.
With affiliates: We may share your information with affiliated companies within our corporate family for business purposes, such as data processing or customer support.
For legal reasons: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
Data Security:
We take data security seriously and employ industry-standard measures to safeguard your information against unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices:
You have certain rights and choices regarding the collection and use of your information, including the ability to:
Access and update your personal information.
Opt-out of receiving marketing communications.
Disable location tracking through your device settings.
Delete your account and associated data (subject to applicable legal requirements).
Children’s Privacy:
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to delete such data.
Changes to This Policy:
We may update this Data Policy Statement from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.
Contact Us:
If you have any questions, concerns, or requests regarding this Data Policy Statement or our data practices, please contact us at info@blancabikes.com
By using our services, you agree to the terms outlined in this Data Policy Statement. Thank you for choosing Blanca Bikes.
